If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- How will I receive my tickets?
- Do I need to print my tickets?
- Can I book a seat?
- How can I book a train ticket?
- How do I find the best prices?
- How do e-tickets work?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Which trains can I book?
- How many passengers can I book at once?
- When do cheap tickets become available?
- Why should I book with RailClick?
- Is my booking confirmation required for travel?
- What happens if I lose my tickets?
- Which are the advantages of booking flexible tickets?
- Can I buy a ticket for another person?
- Can I book my tickets once inside the train?
- Can I register to book on your website?
- Is it worth to book my tickets separately?
- Can I book my tickets by phone?
- Can we get a special price if we are a group?
- Where is my booking confirmation email?
- Can I book bus tickets using your website?
- How do I change my personal details?
- What travel insurance do we offer and how do I make a claim?
- Can I book ferry tickets using your website?
- Can seniors get any discounts or special fares?
- What happens if I haven’t received my tickets?
- How can I change the language on the website?
- Is it worth to wait and book my tickets together?
- Are my details safe?
- What should I do if I get the “no solution” screen?
- How can I receive my tickets if I have entered the wrong email address?